The NR Blues



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What’s “NR” you ask? A common way to collect data after a trial in which the learner not only did not give a correct response, but didn’t respond at all, is to score “no response” (NR).

While motor actions can be prompted if the learner does not do anything, vocal responses cannot. I say to my staff all the time, “we can’t reach into his/her throat and pull out words”. So if you say to your client “What color is the sun? YELLOW” and they just stare at you, then that was a “no response” trial.


I can absolutely relate to how it feels to bring your A-game, put on your animated face, and get a lot of nothing in return. It’s frustrating, and makes you doubt your clinical skills.

When correct responding disappears from the session, some clients may turn super silly and distracted, or some may have a spike in aggression. Just between you and me, I would much rather deal with one of those scenarios. It’s the completely non-responsive individual that I find to be the most challenging…..it is kind of like your clients body remained in the chair, but the rest of them got up, walked out of the building, and is headed somewhere FAR more exciting.

Here are a few things that definitely do not work, are ineffective, and should be avoided:

·         *Waiting the client out – I have seen a few therapists try this one, and usually the client is perfectly content to keep staring into space as you wait them out. And lets be real, your session is only so long. The client is quite aware that you will tire of this game before they do :-)
·        * Continue teaching/Keep up the status quo – Think of it like this, if your client has completely stopped any correct responding and you just keep plugging away: Is learning happening?
·       *  Speak louder – Sound silly? I see it a lot.
·       *  “Saaaam…..Sam!....Helloooooo, Sam?” – If your client is not responding to task demands or any of your instructions, odds are they also will not respond to their name being called.


Now that we got all the stuff that does not work out of the way, I really only have one suggestion for what you SHOULD try when those NR blues kick in. It may be just one suggestion, but it can look about 900 different ways depending on the learner. 


Change something about YOU.


What my staff usually say to me (and how I used to look at this back in the day) is: “I tried this, and that, and this, and Sam just won’t attend/listen/respond! I don’t know what else to do to get him to (insert whatever response the therapist is expecting)”.

What I am suggesting, is flip that statement on its head and instead ask yourself: “What can I do differently that will motivate Sam to respond? Am I interesting? Am I reinforcing? Would I want to attend to me? Is this program interesting? Are these materials engaging? When did I last reinforce any of his behavior? Is my frustration/annoyance showing on my face? Does my voice sound irritated? Am I moving through targets too quickly? Too slowly? How can I be more fun?”.

See the difference? Instead of unintentionally blaming Sam for his lack of responding, first blame yourself. Then, look at your options and start trying them out to see what is effective.  I am a big fan of “Let’s try this and see what happens”. Even if you try something and it fails, you just learned 1 thing that does NOT work. Which is still progress.


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